How to Get Help From Ribbiot

Quick Hits:

1. Tap the Settings tab located at the bottom right of the screen.
2. Select the "Contact Support" button.
3. You'll be redirected to the Help Center.
4. Go to the "My Tickets" section, located in the upper right corner of the screen on the Help Center.
5. Tap the "Create a Ticket" button, also in the upper right corner.
6. Describe your problem.
7. Tap the blue "Create Ticket" button.

• Our support team will respond to your request shortly.
• All your ongoing support tickets can be managed on the "My Tickets" screen.

Detailed Instructions:

Accessing the Help Center

1. To access the Help Center, open the Ribbiot app.
2. Look for the Settings tab, conveniently located at the bottom right of your screen.
3. Simply tap on the "Contact Support" button.
4. You'll be taken to the Help Center, where you can find a wealth of information and solutions to common issues.

Contacting Ribbiot Support

If you require direct assistance from Ribbiot's support team, follow these steps:

1. Navigate to the "My Tickets" section, located in the upper right corner of the app.
2. You'll find the "Create a Ticket" button in the same upper right corner.
3. Describe the problem you're experiencing in as much detail as possible.
4. Once you're ready, tap the blue "Create Ticket" button to submit your request.
5. Expect a prompt response from our dedicated support team.

Managing Your Support Tickets

Keep track of all your support tickets on the "My Tickets" screen. This section allows you to monitor the status of your requests, ensuring a seamless support experience.

For any inquiries, issues, or assistance, Ribbiot's support team is here to help. Don't hesitate to reach out using the above methods, and we'll be sure to provide the assistance you need.