Welcome to our comprehensive guide on navigating and utilizing the Assets Tab within our mobile application. This feature is designed to streamline your asset management process, making it easier for you to track and manage your assets directly from your mobile device.
Getting Started
Before diving into the Assets Tab, ensure that you have the latest version of our mobile application installed. This feature is available to users who have been granted appropriate permissions, aligning with our commitment to secure and role-specific access to sensitive information.
Features Within the Assets Tab
The Assets Tab is designed with functionality that caters to various asset management needs:
- Viewing Asset Inventory: See a list of all your assets as well as the assets with Ribbiot trackers that are nearby. This list is interactive, allowing you to search and filter based on specific criteria, making it easier to find the assets you’re looking for.
- Asset Location: Track the real-time location of your assets using the integrated Asset Location Service. This feature is crucial for operational efficiency and asset utilization.
How to use the Assets Tab
- Tap on the assets tab at the bottom of the screen
- Search for an asset by typing in the asset name or asset type
- You can also select any asset you see from the list
- Tapping the "Nearby" slider at the top of the screen will show you assets nearby that have a Ribbiot Tracker
- Tapping on any asset from the asset tab will take you to Asset details
- Asset details displays the asset location on a map (if it has a tracker)
- Photos of the asset
- Asset information
Frequently asked questions
Why can't I see the assets tab?
This is potentially due to permissions. Talk to your Ribbiot Account admin to add correct permissions to your account.
Why can't I see the asset nearby me?
This is potentially due to an asset not having an associated Ribbiot Tracker. Only assets with Ribbiot Trackers will appear in the nearby list.
Support and Assistance
Should you need further assistance or encounter any issues, tap "Contact Support" in the settings tab in the mobile app. Additionally, you can access our Help Center for more guides and tutorials.